Privacy Policy (POPIA Compliant)

Last Updated: 25/04/2026

Grow Easy Systems (“GES Market”, “we”, “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This Policy explains how we collect, use, store, and protect your information.

1. Personal Information We Collect

  • Account & Verification Data: Name, email, phone, ID number, proof of residence, and other verification documents.
  • Usage Data: Listings, offers, IP address, device info, browsing activity.
  • Payment Data: Processed via PayFast — we do not store full card/banking details.
  • Communication Data: Messages or details exchanged after offer acceptance.

2. Purpose of Processing (Lawful Basis under POPIA)

We process information for: account creation/verification, platform operation, subscription management, and service improvement. We rely on consent, contract performance, and legitimate interests.

3. Consent and Anonymity

  • Browsing certain public areas is possible anonymously. Full functionality requires a verified account.
  • Contact details are shared only upon offer acceptance with the other party’s consent implied by participation.

4. Disclosure and Sharing

  • We share contact details automatically between buyer and seller upon offer acceptance.
  • With service providers (e.g., PayFast for payments, hosting providers).
  • Where required by law or regulators (e.g., Information Regulator).
  • We do not sell personal information.

5. Data Subject Rights (POPIA)

You have the right to:

  • Access, correct, or delete your information.
  • Withdraw consent (subject to legal/contractual limitations).
  • Object to processing.
  • Lodge a complaint with the Information Regulator.

Contact us at info@groweasysystems.co.za to exercise rights.

6. Security

We implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure.

7. Data Retention

We retain data as long as necessary for the purposes above or as required by law (e.g., verification records for anti-fraud).

8. International Transfers

Data is primarily stored in South Africa. Any cross-border transfers will comply with POPIA requirements.

9. Cookies and Tracking

We use cookies for functionality and analytics. You can manage preferences via your browser.

10. Children

Our service is not directed at children under 18.

11. Changes and Contact

We may update this Policy. Continued use constitutes acceptance.

Contact: info@groweasysystems.co.za, Grow Easy Systems